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DELL COMPUTERS (Malaysia)
Corina Tan
Director
Customer Experience and Care
I have attended many training programs before on presentation skills, but, the only one that really stuck in my mind,
was the training conducted by ACT Training on Powerful Presentation skills. I find that it had a lot of impact, was
very powerful and well organized and can be applied in any presentation. I have personally seen the improvement in
myself and use the skills that I learned very frequently.
Paula, you are one person who is so unique and I am glad that I have learned the skills from you and hope that you can
train as many people as possible. This is a very useful skill to master in the corporate world.
DELL COMPUTERS (Malaysia)
Julia Chuang
Executive Briefing Centre Manager
Throughout the 3 runs of PSDP (Presentation Skill Developing Program) that ACT
Training International (Powerful Presentations) conducted for Dell AP Executive
Briefing Center, the feedback that we received from our speakers from different
departments has been overwhelmingly positive.
The overall comments show that this has been the most dynamic experience they
have encountered so far and many, including myself, walked out from the training
with great energy and confidence to get connected with their audiences.
We appreciate your effort to personalize the training structure as well as listen
to our needs. It has been a true “customization” that coincides with
the Dell spirit. We look forward to our next program with you and ACT Training
International.
DELL COMPUTERs (Asia Pacific)
Clara Nai
Training Director
Dell Asia Pacific engages a team of external consultants to complement our team
of inhouse facilitators. Ms Paula Marcondes stands out in this tie-up with professional
partners because tens of dozens of our people continue to reap impressive results
just by practicing what she taught them.
As our anchor external facilitator-partner, Ms Marcondes has elevated the presentation,
facilitation and communication skills of our team many fold. Our sales managers,
marketing executives, technical support engineers and management staff are able
to transfer her powerful techniques of communicating, audience profiling, messaging
rapport building and engaging to their daily interaction with people.
Ms Marcondes maximizes the training duration with contents that match the needs
of our people—structured yet flexible when situations call for it. What distinguishes
her programs from many other similar courses is the direct relevance it has with
daily interactive situations.
Her passion for what she teaches is transferred compellingly to our participants.
We continue to be inspired by these colleagues who now combine their very high
technical competence with their newly acquired interpersonal confidence. The
combination has helped us clinch sales and build extraordinary rapport with our
customers.
Exceeding our returns on investment in these key people, Ms Marcondes has been
highly recommended over and over again to our Asia Pacific colleagues. She lives
her topics, blending successful techniques with a keen sense of inspiration.
Her genuine passion for what she does is exemplified by her relentless effort
to help anybody who is willing to learn.
Ms Marcondes works creatively with us to qualify people for high-profile frontline
roles. Never satisfied with mediocre performance, she sets challenging goals
and insists on demanding standards. In the process, she sets a punishing pace
and has converted once uninspiring communicators into dynamic presenters.
Consistently scoring top marks in our program evaluation, Dell Asia Pacific will
continue to partner with Ms Marcondes as part of our people-development initiative.
DELL COMPUTERS (Malaysia)
Bernard Benjamin Khaw
Manager, Customer Financing Program, AP
Hi Jenny, I just want to thank you for all the guidance and training that you've so
selflessly imparted to us. You were inspirational to me. Life is definitely a
continuously learning process. Thank You!
SK Leong
Janvin is extremely approachable, helpful and knowledgeable.
Tommy Chew
I have two words for Janvin - great & patient!
DELL ASIA PACIFIC
Priscilla Poh
Janvin is extremely professional and patient throughout the 2 days seminar. She ensure the
class fully understood discussions before moving on. I would definitely want to attend
her program again!
Pankaj Argawal
Janvin is a very good trainer, well-paced and to the point. She has a very interactive
style and connects with the audience well.
Way Wong
Janvin is Superb, approachable, attentive, friendly!
Rex Maranan
Janvin has been a very engaging trainer. I commend her relaxed and approachable techniques and personality!
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