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ABN
AMRO BANK (Malaysia)
Deepa Liza George
Deputy Head, Human Resources
ACT Training conducted a customised program on Leadership Communications for
the Senior Management Team members of ABN AMRO Bank in Malaysia in mid-November
2001. The group had a mixed composition of senior sales personnel, product specialists,
and support function individuals, yet Paula (Paula Marcondes) was able to align
the group and bring them together with a common focus on enhancing our collective
leadership ability.
Activities were fun to say the least and time passed all too quickly. Key learning
points included the need to stop and check one’s emotional state before
carrying on as well as portraying a sense of confidence, which, in turn, translates
to confidence
in one’s ability by others. All participants went away with at least one
major
learning point from the program although it was held over 2 days. The facilitator
was candid yet tactful in feedback, which was taken very well by all participants.
The opportunities to hone our skills were quite abundant, be it from presentation
skills to facilitating group activities and discussions.
This program is recommended for companies interested in uptiering their already
existent leadership team skills while also useful for new leaders, as it can
be
customised for either junior or senior levels of management. |
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