Achieving your objectives and connecting with the reader by writing
documents that are strategic, clear, concise and easy to read.
(Half-day to 2 days)
Introduction
And Principles of Effective Business Writing
Projecting A
Positive Image Through Writing
Business Writing
Etiquette
Planning Productively,
Creatively and In Less Time
Organizing
Messages Persuasively - The REALISE™ Model
Correctness And
Conciseness
Customer-Focused
Writing
Proof-reading
vs. Editing
Application
Session
EFFECTIVE REPORT
WRITING
Heightening your
success in business through improved report writing skills.
(1 to 2 days)
Principals of
Effective Business Writing
Knowing Your
Audience (A Checklist)
When Reports Are
The Write Choice
Self-assessment
Quiz
Application
Session
Minding Your
Language
Writing
Excellent Reports
POWER EMAIL and
VOICE
MAIL
Write emails
that help you build relationships and inspire your readers
to act.
(1 to 2 days)
First
Impressions Via Email
Effects of Email
on Human Behavior & Physiology – Minimizing Diminishing Brain
Performance
Main Causes of
Email Misunderstandings – Avoiding The Email Trap
Email Etiquette
and Protocol – Building Relationships Via Email
Messaging &
Email Pacing – Getting Your Reader to Open Up to Your Message
Email Leading
& Blending – Getting Your Message Across
Writing Power
Emails – Putting What You’ve Learned into Practice
Power Voice Mail
Basics
BETTER SPOKEN
ENGLISH
Speak English more correctly and clearly! (1 day)
Context &
Methodology
Benchmark
– video/ audio taping of participants presenting a short speech,
presentation
Common
Grammatical Errors – self-assessment, explanation, practical
exercises
Breathing &
Vocal Qualities
International
English – finding common ground, introduction to Phonetics,
Singapore Pronunciations, Tongue Twisters and Vocal Exercises
Annotating Texts
for Better Presentations
Repeat taping/
recording of initial presentation/ speech
