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Achieving your objectives and connecting with the reader by writing documents that are strategic, clear, concise and easy to read.
(1 to 2 days)
Introduction and Personal vs. Professional Writing
  Principles of Effective Business Writing
  Business Writing Etiquette
  Structuring Messages Persuasively
  Five: Readability and Impact - Bringing the Reader's Lights Up
  Planning and Organizing Productively, Creatively and In Less Time
  Correctness & Conciseness (Self-Assessment)
  Customer-Focused Writing
  Proof-reading vs. Editing
  Application Session
     


Write emails that help you build relationships and inspire your readers to act.
(1 to 2 days)
First Impressions Via Email
  Effects of Email on Human Behavior & Physiology – Minimizing Diminishing Brain Performance
  Main Causes of Email Misunderstandings – Avoiding The Email Trap
  Email Etiquette and Protocol – Building Relationships Via Email
  Messaging & Email Pacing – Getting Your Reader to Open Up to Your Message
  Email Leading & Blending – Getting Your Message Across
  Writing Power Emails – Putting What You’ve Learned into Practice
  Power Voice Mail Basics
     


Heightening your success in business through improved report writing skills.
(1 to 2 days)

Principles of Effective Business Writing
  Knowing Your Audience (A Checklist)
  When Reports Are The Write Choice
  Self-assessment Quiz
  Application Session
  Minding Your Language
  Writing Excellent Reports
     


Speak English more correctly and clearly! (1 day)
Context & Methodology
  Benchmark – video/ audio taping of participants presenting a short speech, presentation
  Common Grammatical Errors – self-assessment, explanation, practical exercises
  Breathing & Vocal Qualities
  International English – finding common ground, introduction to Phonetics, Singapore Pronunciations, Tongue Twisters and Vocal Exercises
  Annotating Texts for Better Presentations
  Repeat taping/ recording of initial presentation/ speech