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Heightening your success in business through improved written communication skills. (1 to 2 days)

    DAY 1
Introduction
  Self-Awareness & Behavioral Styles
  Video Role-play
  Verbal & Non-Verbal Communication
  Video Role-play Review
  Communicating across Differences
  Video Role-play & Review
    DAY 2
  Review of Day 1
  Video Role-play – Building Rapport
  Establishing & Building Rapport
  Role-play Review
  Emotional Intelligence
  Understanding & Managing Conflict
  Skill Practice Session
     

In the multicultural business world of today, mastering intercultural communication skills is essential for success. Depending on how you approach your intercultural communication, it may bring you closer or push you away from your counterparts forever. We customize intercultural communication skills programs to suit your specific business needs. (2 days) Contents can include:

IIntercultural Communication – Country Specific
  Business Culture – Country Specific
  Intercultural Management Skills
  Intercultural Negotiation Skills
  Intercultural Selling Skills
     

Learn how to “speak” and “listen” to the most universal language of all – body language. (1 day)

Introduction & Context
  Personal Impact - Video Role-play
  Body Language, Gestures & Facial Expressions
  Video Role-play Review
  Vocal Qualities
  Understanding the Motivations Behind The Behaviors – The Psychology of Nonverbal Communication
  Dressing, Grooming & Nonverbal Communication
  Final Video Role-play & Review
     

Enhancing your messaging strategy is the most effective networking tactic there is for the company and for yourself. (1 day)

Introduction, Context & First Impressions
  Developing A Personal Messaging Strategy For Effective Networking
  Verbal and Nonverbal Messages
  Business Function - Video Role-play
  Business Etiquette
  Dressing, Grooming & Dressing Code
  Navigating in a Multicultural Environment
  Business Meals – Video Role-play & Review