Enhance connection and effectiveness when making cold calls, giving
advice, imparting knowledge, obtaining appointments and getting
approvals on the telephone. (1 day)
Video
Role-Plays, Exercises & Review
Planning the Call
Getting Through
the Gatekeeper
Leaving
Effective Voice Messages
Capturing
Interest & Probing for Needs
Answering
Questions & Handling Objections
Reaching
Agreement
Sales professionals will develop their ability to reverse negative
internal dialogue, continuously refine and move towards their goals,
and increase their range of problem solving techniques to overcome
obstacles. (2 days)
This program focuses on the development of the five areas of human
behavior that are absolutely essential for the success and fulfillment
of sales professionals. We use the QO2 profile as a benchmark tool for
participants.
Your Focus
– Opportunities or Obstacles?
Goal-setting
& Attainment
Problem-solving
& Innovation
Mood Induction
& Emotional Management
Managing
Expectations & Contingency Planning
Your Time-Line
Focus
Commitment to
Grow – My Development Plan
Improve your ability to produce the most favorable negotiating outcomes
possible, while maintaining strong relationships with your
counterparts. (2 to 3 days)