Negotiation skills is a life-long competency applicable across a huge spectrum of business and personal situations.

Successful negotiations are strategic. Successful negotiators are able to evaluated success by comparing what they got versus what they gave, what they were able to create, and the long-term effect of the negotiation outcome.

Success in today's business world is not just about educational achievements or technical ability. Whilst these attributes are important, they cannot exist in a vacuum. Interpersonal skills, confidence, cross-cultural literacy, polished manners and personal presentation all contribute to our ability to achieve our professional and personal goals.

By attending this program, participants will be able:

Most leadership development develops TRANSACTIONAL LEADERS who deliver predictable goals as promised and occasional incremental improvement. Equipping managers and executives to think and communicate as coaches is the basis for developing TRANSFORMATIONAL LEADERS who bring about irrevocable change. Ultimately, coaching is not the job of external consultants, but of every manager, of everyone in the organization. It is not a remedy. Instead it is in the core of management and leadership. And it must be carried out every day at every level of the organization, both internally and externally. Coaching is an advanced form of communication, that when used properly, can increase performance, improve motivation and retention, reduce stress and conflict, and create better working relationships.

In addition to providing (1) a step-by-step coaching model, (2) discussing “coachable” moments and (3) asking questions, the main coaching skills for managers covered in this program include (4) active listening, (5) giving constructive feedback and (6) knowing how to stretch employees without causing them to feel “pushed”.

Time is a unique resource in that everyone is given an equal amount - a gift of 24 hours each day. How you invest that gift is a major factor in how you feel about your life.

As you become more proficient and knowledgeable as a professional, would you agree that it is important to continually raise the personal productivity bar for yourself?

Your career and your overall sense of satisfaction depend on your ability to become more efficient and effective in the skill of time and stress management.

Think of time as one of the tools that you have available to reach your goals. As with many tools, if you want to use time effectively, it may require some training (or retraining), determination and practice.

However, in reality you can't manage time. It is what it is, and the clock simply ticks off the seconds, minutes and hours while you do what you do. Therefore, time management is self-management.

Your old time management habits are your greatest obstacle to achieving higher levels of personal productivity and lower levels of stress. In essence, time management and stress management are about personal change, and the question then becomes: Are you ready to change?

By the end of the program participants will be able:

• Course registration fee as indicated in the course details above
• Early Individual Registration: 15% discount off registration fee for registrations and payment received 1 month prior to schedule workshop date.
• Early Group Registration for 3 or more participants registering together: 20% discount off registration fee for registrations and payment received 1 month prior to scheduled workshop date.
• All fees quoted on per participant basis.
• Fees include venue, workbook, writing material and refreshments.

• A minimum class size of 5 participants will be required for the program to proceed.
• Class size and program length is intended to provide crucial time for each participant to assimilate the concepts covered, find clarity about personality aspects and behaviors which they want to "keep" or "change" and develop a clear and measurable developement plan.
• All dates are tentative and subject to confirmation when minimum class size is reached. ACT Training reserves the right to cancel/postpone classes if enrollment numbers are insufficient to proceed.
• Please read the terms and registration conditions before submitted your registration form.
• For enquiries on these workshops or in-company training, please contact ACT Training at enquiries@acttraining.com or Tel 8121 9981 (Hong Kong), +65 6835 3919 (Singapore).